HEADQUARTERS
CUSTOMER SERVICE
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and we are here to help. Email us
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REFUNDS
Skates may be returned for a complete
refund, no questions asked,
postmarked within 14 days after
shipment is received. Packages must
contain all items from original
shipment. Skates may be heated, but
not sharpened. If you would like to
return your skates please email MLX
and we will send you a return shipping
document via PDF.
EXCHANGES
Exchanges must be postmarked within
14 days after shipment is received.
Skates may be heated, but not
sharpened. If you would like to
exchange skates, please email MLX
and we'll send you a PDF return label
document. There will be a $40 handling
fee payable by you. MLX will pay for
shipment of the new skates and they
will arrive to you within 5-7 days if they
are available. New skates will be
shipped when old skates are received
and verified to be in new condition.
WARRANTY
6 months on boots, runners and blade
holders. MLX to pay shipping for
warranty repairs. You must email MLX
with problem/concern, and MLX will
work with you to fix the problem.
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